Built by a 20-engineer team on Nexus — a proprietary integration backbone — Symphony orchestrates 18 specialized AI agents across Amazon, Shopify, TikTok Shop, and DTC. Shaped by research with 4,000 sellers. Powered by Claude.
Symphony connects your entire commerce operation into a single agentic layer — making decisions, taking action, and compounding intelligence across every channel simultaneously.
Full SP-API integration. Account Guardian monitors 47+ risk signals. PPC optimization, inventory forecasting, and compliance automation built for Amazon's complexity.
Native OAuth integration with your Shopify storefront. Unified inventory, real-time order sync, and intelligent pricing across your DTC channel and Amazon simultaneously.
Commerce is moving to social. Symphony extends your agentic layer into TikTok Shop — inventory sync, order management, and performance analytics built for viral commerce velocity.
Your own storefront, your own rules. Symphony brings the same agentic intelligence to any DTC stack — Headless, WooCommerce, or custom builds — through our MCP integration layer.
Symphony is built on a four-layer agentic architecture where intelligent agents don't just surface insights — they act on them. Every decision is traceable. Every outcome compounds into a trust graph that gets smarter over time.
Symphony isn't a reporting tool. Every agent is assigned an outcome — protect margin, prevent suspension, maximize sell-through — and takes autonomous action to achieve it.
The Context Model Server creates a single source of truth across every channel. No more reconciling Amazon reports with Shopify dashboards with QuickBooks exports.
Every decision, every outcome, every anomaly becomes a data point in your trust graph. Symphony gets measurably smarter the longer you run it — a moat that can't be copied.
Symphony's reasoning layer is built on Anthropic's Claude — giving every agent access to frontier-level intelligence for complex decisions no rule engine could handle.
Every agent in Symphony runs on Nexus — a purpose-built integration and canonical data governance layer that normalizes data across Amazon, Shopify, TikTok Shop, ERPs, 3PLs, and your entire tool stack into a single source of truth.
Nexus is what separates Symphony from a collection of AI features. It's the infrastructure layer that makes every agent's decisions coherent, every data point trustworthy, and every integration reliable at scale.
From account protection to procurement, each Symphony agent owns a specific outcome — and takes autonomous action to deliver it. No dashboards to check. No tasks to delegate.
Agent Gate opens Symphony's intelligence layer to any external surface. Google Shopping actions, ChatGPT commerce plugins, voice interfaces, and third-party apps can query and command your Symphony agents through a single secure MCP gateway — making Sydon the agentic backend for the entire commerce internet.
Monitors 47+ risk factors 24/7. Detects policy drift and listing violations before they trigger suspension.
Strips every fee, ad cost, and return to surface true margin per ASIN. Cross-channel P&L in one view.
Continuously adjusts bids and pauses wasteful keywords based on real-time ACOS and margin data.
AI demand forecasting trained on sell velocity, seasonality, and supplier lead times. No stockouts, no overstock.
AI-generated and continuously optimized listings — titles, bullets, A+ content — tuned to your target keywords and conversion signals.
Real-time repricing across Amazon and Shopify based on margin floors, competitor pricing, and Buy Box dynamics.
Monitors review velocity, sentiment trends, and competitor review patterns. Flags issues before they damage ranking.
Upload any commercial document — invoices, purchase orders, bills of lading, supplier contracts — and one intelligent agent extracts, reconciles, and routes every data point into the right workflow automatically.
Manages physical inventory placement, bin locations, and warehouse flow. Syncs with FBA, 3PL, and owned warehouse operations.
Orchestrates fulfillment routing decisions across FBA, FBM, 3PL, and dropship — choosing the optimal path per order based on cost and SLA.
Unified order management across every channel. Handles exceptions, cancellations, and cross-channel inventory allocation automatically.
Real-time monitoring of pricing movements, market share shifts, and competitor listing changes across every channel.
Automated nexus tracking, compliance monitoring, and filing support across all US states and international markets.
Automated bookkeeping, reconciliation, and financial reporting across all channels. Connects directly to QuickBooks and your ERP.
Opens Symphony's intelligence to any external surface — Google Commerce, ChatGPT plugins, voice interfaces, and third-party apps — through a single secure MCP gateway.
Identifies which new channels or markets to enter based on your existing product-market data, margin profile, and operational capacity.
LTV modeling, repeat purchase patterns, and cohort analysis across DTC and Shopify. Know which customers to win back and when.
Automates PO creation, supplier communication, and lead time tracking based on Inventory Oracle signals. Closes the loop from forecast to purchase order.
A developer-facing command line interface for the entire Symphony platform. Build automations, query agents, trigger workflows, and extend Symphony programmatically.
Built by Amazon sellers who lost $500K worth of sleep to preventable problems. Sydon Symphony is the platform we needed — and couldn't find.
Meet the team ↗Join the beta. Work directly with our founding team to shape the platform. 50% lifetime discount for founding members.